Privacy policy.

Anitatheosteo

The Light Centre, 9 Eccleston St, London SW1W 9LX

anitatheosteo@gmail.com

 

Introduction

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At Anitatheosteo, we are committed to protecting your privacy and ensuring the confidentiality and security of your personal information. This privacy notice explains how we collect, use, store, and disclose your personal health information when you use our services or interact with us. It also describes your rights regarding the information we hold about you.

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Information We Collect

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As an osteopathy clinic, we need to collect and process your personal health information to provide you with the best possible treatment. The types of personal health information we may collect include:

Medical History: Information about your medical background, previous health conditions, and past treatments.

Current Health Concerns: Details about your current health issues and symptoms.

Treatment Records: Notes, assessments, and other records related to your osteopathic treatment.

Contact Information: Your name, address, phone number, and email address for appointment management and communication purposes.

 

Purpose and Legal Basis for Processing

 

The collection and processing of your personal health information are based on the following legal grounds:

Contract: Your request for treatment and our agreement to provide care establish a contract. Providing your health information is necessary to fulfill this contract, and without it, we cannot offer the appropriate treatment.

Legitimate Interest: We have a legitimate interest in collecting your health information, as it is essential for us to perform our job effectively and safely, ensuring the best possible treatment for you.

Appointment Communication: It is important for us to contact you to confirm your appointments and provide updates related to your medical care. This constitutes a legitimate interest on your part.

Consent: With your consent, we may occasionally send you general health information in the form of articles, advice, or newsletters. You have the right to withdraw this consent at any time by notifying us through any convenient method.

 

Data Security

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We take data security seriously, and we use practice management software that is encrypted and meets the requirements of the General Data Protection Regulation (GDPR) to store your medical records securely.

 

Data Access

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We will never share your personal health data with anyone who does not need access to it without your written consent. The following individuals will have routine access to your data:

Your Practitioner(s): So they can provide you with the necessary treatment and care.

Appointment Booking Practitioner(s): They handle appointment bookings, organize our diaries, and coordinate appointments and reminders.

 

Disclosure of Your Information

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Apart from the individuals mentioned above who have routine access to your data, we will only share your personal health information with other healthcare professionals or third-party service providers when necessary to facilitate your treatment or manage clinic operations. We will obtain your explicit consent before sharing your data for any other purposes.

 

Complaints

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If you have any concerns or complaints about the way we handle your personal information, please direct your complaint to our Data Controller:

 

Information Commissioner’s Office

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Contact Us

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If you have any questions or concerns about our privacy practices or wish to exercise any of your rights, please contact us using the following details:

Anita Saethorsdottir,

The Light Centre, 9 Eccleston St, London SW1W 9LX

anitatheosteo@gmail.com

 

If you are not satisfied with our response, then you have the right to raise the matter with the Information Commissioner’s Office (ICO). The ICO is the UK's independent authority for privacy rights and data protection issues.

 

Changes to This Privacy Notice

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We may update this privacy notice from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this notice periodically for any updates.